We went through Urban Worx with our home warranty company, and I am absolutely blown away by their service and communication and kindness. They got Jesse out right away to take a look at our leaking water heater, and he got the process started.
Taryn made communication so easy every time I called in (which was a lot, thank you Taryn!!), and answered all my questions, along with Mike.
Luis and Eric came out to put the new water heater in and haul the old one away, and they were both efficient and thorough. Eric took great care to make sure that we had hot water before he headed out.
Thank you for everything!