Frequently asked Questions

Maintenance Technicians in Palm Desert, CA

HVAC

How often should I service my HVAC system?

HVAC systems should be serviced annually.

What is the warranty like on a new HVAC system?

The warranty on a new HVAC system varies, but it typically ranges from 5 to 10 years.

Which HVAC system is right for my home?

The right HVAC system for your home depends on factors like the size of your home, climate, and your specific needs. It’s best to consult with an HVAC professional for an accurate assessment.

How do I know if I need a new heater or air conditioner?

Signs indicating a need for a new heater or air conditioner include frequent breakdowns, reduced efficiency, increasing energy bills, and outdated equipment.

How often should I check my air filter?

Air filters should be checked monthly.

How often should I check my air filter?

Air filters should be cleaned or replaced as needed, typically every 1-3 months.

How often should I replace my air filter?

Air filters should be replaced every 1-3 months, depending on factors such as filter type and air quality.

What is the proper indoor humidity level?

The recommended indoor humidity level is around 40-60%.

What do I need a humidifier?

Humidifiers are beneficial in dry climates or during winter months to add moisture to the air and prevent dryness-related issues.

Should I have my air ducts cleaned?

Air duct cleaning may be necessary if there are signs of mold growth, excessive dust, or other air quality concerns. Consult with an HVAC professional for an assessment.

What Size Heating and Air Conditioning System Do I Need?

The size of the heating and air conditioning system depends on factors such as the square footage of your home, insulation, and climate. An HVAC professional can determine the right size for your specific needs.

What type of heating and air conditioning system should I get?

The type of heating and air conditioning system depends on factors like fuel availability, efficiency preferences, and budget. Consult with an HVAC professional for guidance.

What is the best way to heat and cool my home?

The best way to heat and cool your home depends on factors like climate, energy efficiency goals, and budget. Options include furnaces, heat pumps, and central air conditioning systems.

What is better: Gas, Electric, or Oil?

The choice between gas, electric, or oil heating systems depends on factors like availability, cost, efficiency, and personal preferences.

How do I know if my air quality is bad?

Signs of poor air quality include increased allergy or asthma symptoms, persistent odors, excessive dust, and mold growth. A professional air quality assessment can provide more accurate information.

How can I check or test my air quality?

Professional air quality testing is recommended for accurate results. However, you can monitor air quality by observing symptoms, checking for visible issues, and using air quality monitors or sensors.

Plumbing

How can I check if I have a leak?

Check for signs such as water stains, dampness, or unexplained water puddles. Monitor your water meter for any unusual fluctuations when no water is being used.

Do I really need to worry about hidden leaks?

Yes, hidden leaks can cause water damage, mold growth, and increased water bills. It’s important to address them promptly.

Can leaks get bigger over time?

Yes, leaks can worsen over time if left unrepaired. It’s essential to address them as soon as possible to prevent further damage.

Should I repair or replace leaky faucets?

In most cases, repairing a leaky faucet is sufficient. However, if the faucet is old or repeatedly leaking, replacement might be a more viable option.

My toilet sounds like it is constantly running - is there anything I can do to fix it?

The issue might be a faulty flapper or valve. Adjusting or replacing these components can often resolve the constant running.

Is having a tankless water heater more beneficial than a conventional heater?

Tankless water heaters offer benefits such as energy efficiency, endless hot water supply, and space-saving. However, the suitability depends on your specific needs and circumstances.

Why does my hot water not work as well in the winter?

Cold temperatures can affect the performance of water heaters, causing them to take longer to heat water. Insulation or adjusting the temperature setting can help improve hot water availability.

How can I tell if I need a water heater replacement?

Signs of a failing water heater include inadequate hot water, rust-colored water, unusual noises, and old age (typically over 10-15 years). Consulting a plumber is recommended for an accurate assessment.

What do I do if my toilet overflows?

Shut off the water supply by turning the valve behind or near the toilet. Clear any obstructions and use a plunger if necessary. If the problem persists, seek professional assistance.

Why do my pipes rattle and make noise all the time?

Rattling or noisy pipes could be due to loose fittings, water hammer (sudden pressure changes), or pipe expansion. Securing loose pipes or installing water hammer arrestors can help alleviate the issue.

Remodeling

What is your service area?

Our service area covers the Coachella Valley from Palm Springs to Coachella

Do you offer free quotes?

Yes, we provide free quotes for remodeling projects.

What is your typical process for working with a new customer?

Our typical process involves an initial consultation, discussing the project scope, providing a detailed proposal, signing a contract, and scheduling the remodel.

What should I think about when asking about a remodel?

Consider your goals, budget, timeline, desired aesthetics, materials, permits, and any specific requirements or challenges related to your remodel.

How long will my remodel take?

The duration of a remodel depends on the scope, complexity, and size of the project. It’s best to consult with our team to get a more accurate estimate.

How can I give my space a new look without completely remodeling it?

You can consider options like repainting, changing fixtures, upgrading hardware, adding new accessories, or incorporating accent pieces to freshen up the space.

How should I prepare for a kitchen cabinet refacing project?

Clear out the cabinets, protect surrounding surfaces, and communicate your design preferences and expectations with our team. We’ll guide you through the process.

If I do decide to completely remodel my space, what decisions are involved in this?

Decisions may include choosing the design style, materials, finishes, layout changes, fixtures, appliances, lighting, and budget considerations.

What should the customer know about your pricing (e.g., discounts, fees)?

We will provide transparent pricing, including any applicable fees or discounts. Our pricing will be detailed in the proposal and contract, ensuring clarity for the customer.

Can you help with the design phase of my project?

Yes, we offer design assistance and can collaborate with you to create a vision for your remodel.

Describe a recent project you are fond of. How long did it take?

We recently completed a stunning bathroom remodel that took approximately 4 weeks. The project involved modernizing the space with new fixtures, tiling, and an upgraded vanity, resulting in a beautiful and functional bathroom.

Electrical

When should I consider calling an electrician?

You should consider calling an electrician when you encounter electrical issues, such as flickering lights, frequently tripping circuit breakers, outlets not working, or if you need to install new electrical fixtures or wiring.

Why would I need a new electrical circuit?

You may need a new electrical circuit if you are adding electrical devices or appliances that require more power than your existing circuits can handle, or if you are experiencing frequent circuit overloads.

What do I do if my circuit keeps overloading?

If your circuit keeps overloading, you should unplug or turn off some of the devices on that circuit to reduce the load. If the problem persists, it’s best to call a licensed electrician to assess the situation and make necessary repairs or upgrades.

I have too many power strips behind my entertainment center and want to reduce the clutter. How can Urban Worx help me?

Urban Worx can help by installing additional outlets or upgrading your existing outlets to accommodate the devices directly, reducing the need for excessive power strips and improving safety and organization.

Can you change an existing switch to a dimmer switch?

Yes, we can change an existing switch to a dimmer switch, allowing you to control the lighting intensity in a room.

Why does a breaker in my panel feel hot to touch?

A hot breaker could indicate an overloaded circuit or a faulty breaker. It’s important to have a licensed electrician inspect and address the issue promptly to prevent potential hazards.

How can I tell when an electrical outlet is not safe or needs to be replaced?

Signs of an unsafe electrical outlet include loose or damaged outlets, scorch marks, frequent sparking, or if the outlet feels hot to the touch. If you notice any of these signs, it’s recommended to have a qualified electrician replace the outlet.